General

What are the criteria for applying for a Diners Club® Card online?

Applicants must be:

• Over 18 years of age, subject to status
• A resident of the UK / IR

Who do I call for more information or an application form?

The Diners Club Customer Service Centre on UK: 0870 1900 011 and Ireland: 0818 300 026.

Where do I return completed applications?

Citibank International plc
Diners Club UK

PO BOX 66351
London E14 1GQ

Once the application has been approved, how long does it take to receive the Card?

If your application is accepted, you should receive your Card within 2 weeks.  It may take longer if the application form is not complete or we need clarification from you.  We will contact you in this instance.

I have changed my address. What should I do to send you the new one?

You can register a change of address simply by calling the Customer Service Centre on 0870 1900 011.

How do I renew the card when it expires?

Cards are renewed automatically and it will be sent to your card address.